Have your CodeMeter dongle plugged into a USB port.If you are running older versions of Windows 10 that have the old non chromium version of Edge, it will not work. Chrome and the new version of Microsoft Edge should work.The Codemeter runtime is installed as part of the SB software installation but you can also download it here: Make sure to have the the latest CodeMeter runtime installed.Once you have the link to the license server, we recommend the following: Please send an email via a alternate email service/address to with your name, email address that you used when ordering and, if you received it, your order confirmation number. If the emails still cannot be found there, then there may be a problem with your email service.If you fail to receive one or both emails, please check your anti-spam repository (if you have one).The other is the email with the link to the license server.
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